Cancellation and Refund Policy

1. No Cancellation Policy

• Once an internship, mentor session, program, or webinar has been purchased, cancellations are not permitted.
• Please review program details, mentor profiles, schedules, and inclusions carefully before completing your purchase.

2. Refund Policy

• No refunds will be issued once access to program materials, dashboards, mentor sessions, or other deliverables has been granted.
• If you experience technical issues that prevent access to your purchased services, contact our support team and we will work to resolve them promptly.
• In exceptional cases (such as duplicate payments or charges in clear error), refunds may be issued at the sole discretion of SoloSecurities.

3. Rescheduling

• If a live training session or mentor session is rescheduled by SoloSecurities or the mentor, participants will be informed in advance and offered an alternate slot.
• In case of personal scheduling conflicts on your side, access to recorded sessions (where applicable) will be provided in lieu of attendance.

4. Processing of Approved Refunds

• Where an exceptional refund is approved, it will be processed to the original payment method within 7–10 business days.
• Applicable transaction fees, taxes, or non-refundable third-party charges may be deducted from the refunded amount.

5. Contact for Support

If you have any concerns regarding this policy or believe your situation qualifies as an exception, please contact us before initiating a chargeback so we can assist you directly.