Privacy Policy

1. Information We Collect

• Personal Information: name, email, phone, address, date of birth, education and professional details, and payment information when you enroll or book a session.
• Account Data: login credentials, role (student, mentor, talent manager), and preferences.
• Usage Data: IP address, browser type, device, pages viewed, and interaction logs used to operate and improve the platform.
• Submissions: assignments, projects, and any files you upload as part of an internship or program.

2. How We Use Your Information

• To process enrollments, mentor bookings, payments, invoices, and issue certificates.
• To deliver internship content, evaluate submissions, and provide support.
• To personalize your experience and improve our platform and curriculum.
• To send transactional notifications, important program updates, and (with consent) promotional communications.
• To detect, prevent, and respond to fraud, abuse, or security incidents.

3. Data Protection

• We apply industry-standard administrative, technical, and physical safeguards to protect your information.
• Payments are processed via trusted third-party payment providers over encrypted connections; we do not store full card details on our servers.
• Access to personal data is limited to authorized personnel on a need-to-know basis.

4. Third-Party Sharing

• We do not sell, rent, or trade your personal information.
• We share data with service providers (e.g., payment gateways, email delivery, analytics, cloud hosting) only to the extent necessary to operate the platform.
• We may disclose information when required by law or to protect the rights, safety, or property of SoloSecurities, our users, or others.

5. Cookies and Tracking

• We use cookies and similar technologies to keep you signed in, remember preferences, and analyze usage.
• You can control cookies through your browser settings; disabling them may affect platform functionality.

6. User Rights

• You may access, update, or correct your personal information from your dashboard or by contacting us.
• You can opt out of marketing emails at any time via the unsubscribe link in any such email.

7. Data Rights and Deletion Requests

• In line with applicable laws such as DPDP, GDPR, and CCPA, you may request access to, correction of, or deletion of your personal data.
• To delete your account or remove personal information associated with your profile, email info@solosecurities.com with the subject line: "Account Deletion Request".
• We will process verified requests within 7 business days, subject to legal data-retention requirements (e.g., financial records).

8. Data Retention

• We retain personal data only as long as needed to provide the service, comply with legal obligations, resolve disputes, and enforce our agreements.
• Certificate and enrollment records may be retained for verification purposes even after account closure.

9. Children's Privacy

Our services are intended for users aged 16 and above. If you believe a minor has provided personal data without appropriate consent, please contact us so we can take appropriate action.

10. Policy Updates

We may update this Privacy Policy from time to time. Material changes will be posted on this page with a new effective date.